Answers to Your Heating & Cooling Questions
Frequently Asked Questions
What areas throughout Riverside County do you serve?
Service routes run daily from our Farrier Avenue location in Riverside out to Corona, Norco, Eastvale, Jurupa Valley, Moreno Valley, Fontana, Rialto, Colton, Bloomington, and Loma Linda.
Are your HVAC technicians licensed in California?
All heating, air conditioning, and ventilation work is completed under California Contractors State License Board C-20 classification license #1146121 held by Orozco's Air Conditioning & Heating Inc.
How much does a standard diagnostic visit cost?
A standard diagnostic service call costs $80, which covers a thorough onsite performance and safety evaluation of your heating or cooling system.
Is the diagnostic fee waived if I have a maintenance plan?
Yes, the standard $80 diagnostic fee is completely waived on system breakdown evaluations for active members of Orozco's Comfort Club.
How quickly can I schedule an emergency AC or heating repair?
Same-day diagnostic visits are scheduled whenever technician capacity allows, prioritizing calls placed early in the day during extreme Inland Empire summer heatwaves.
Do you provide free estimates for HVAC replacements?
Zero-cost, in-person consultations and written estimates are provided for full heating and cooling system replacements, heat pump conversions, and ductless mini-split additions.
How does your HVAC financing program work?
Financing plans allow you to spread major equipment replacement and installation expenses across predictable monthly payments with a quick digital pre-qualification process that does not impact your credit score.
What maintenance benefits come with Orozco's Comfort Club?
Membership costs $19.99 per month with a 12-month commitment and includes two tune-ups per year, standard 1-inch filter replacements, a waived $80 diagnostic fee, priority scheduling, and 15% off eligible repair work.
What payment methods are accepted for repairs and maintenance?
Payments can be processed on-site via major credit cards, debit cards, authorized recurring auto-debit for membership plans, or approved project financing.
